Overview of the turn around time for back office.
| Type of Product | Task | Completion Timeline (Working days) |
| Standard | Quotation | 2 |
| Customized | Quotation including options | 4 |
| Wicksteed | Quotation play equipment | 7 |
| Aluplay | Quotation play equipment | 3 |
| Standard | Quotation - Granite products | 3 |
| Standard | Quotation GRP products | 3 |
| Standard | Quotation – Including Civil works | 3 |
| Standard | Quotation - Tender queries | 5 |
| Standard | Material Submittal | 3 |
| Standard | Vendor Registration | 2 |
| Standard | Warranty Certificates | 2 |
| Standard | Work completion report | 2 |
| Standard | Shop drawings each product | 2 |
| Standard | Production drawing & BOM (0 - 6 products) | 5 |
| Standard | Production drawing & BOM (6 - 10 products) | 7 |
| Standard | Production drawing & BOM (> 10 products ) | On request |
| Customized | Production drawing & BOM for each product | 3 |